Gary Carlson Consulting

Business Driven Information Management


Gary Carlson Consulting is now Factor Firm. For up to date information about our enterprise scale Taxonomy, Information Architecture, and User Experience offerings please visit us at here!

Gary Carlson – Principal

Gary CarlsonGary Carlson brings over 20 years of experience as a taxonomist, consultant, project manager, product manager, and information manager working for small to Fortune 100 companies. The past ten years have been spent helping organizations boost revenue, customer satisfaction and efficiency via well executed information and knowledge management initiatives.

He has worked extensively on major information and knowledge management projects and products spanning taxonomy tools, search, auto-categorization, SharePoint 2010 implementations, expert systems, content management, governance and overall information infrastructure. Gary is currently focused on helping companies develop their information infrastructure to meet enterprise requirements. Find out more about our services.

Additionally Gary has lectured and taught classes at the University of Washington, University of Toronto, University of Wisconsin, and University of North Carolina. He is also a frequent speaker at conferences and workshops.

Bram Wessel – Principal User Experience Consultant

Bram WesselInformed by more than two decades of practice in user-centered design and research, Bram Wessel passionately believes that technology is not an end in itself but that it should enable natural experiences for actual humans. The broad theme that emerges from user research is that we care about the utility and quality of our experience, not just well-designed user interfaces. Bram is dedicated to “getting technology out of our way.”

Bram has delivered successful digital experience designs and strategies for high-impact brands and institutions such as Adobe, Amazon, City of Seattle, Disney, Expedia, Gracenote, GE, Group Health, Intel, MasterCard, Microsoft, Nordstrom, Real, Safeco, Sony, Starbucks, Technicolor, THX, Universal, Volvo, Vulcan, UW Medicine, Warner, and many others.

Bram balances his practice with advocacy for the discipline through frequent authorship of articles on user-centered design and creative management theory, and frequent speaking engagements at conferences, workshops and graduate classes in human-centered design as a guest lecturer at the University of Washington’s MCDM and MLIS programs. He is a member of the Information Architecture Institute (IAI).

“Gary’s advice can save dollars, headaches, and rework in any complex information environment, and make the difference between success and failure.”
– Mike Crandall
Chair of the Masters of Science in Information Management Program, University of Washington
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