Services
We provide a full complement of services that make information work better for your business. Our services include:
- Information Infrastructure Analysis
- Taxonomy Development, Integration and Maintenance Strategy
- Training and Best Practices Workshops
- Solution Design
- Request for Proposal Development
Information Infrastructure Analysis
We provide an in depth look at how your information, existing information systems, workflows and stakeholders. Then, by reviewing marketing research, analytics, sales goals, and customer feedback, we will provide a complete analysis and set of recommendations. All recommendations will map directly to your identified business needs and have measurable outcomes.
Taxonomy Development, Integration and Maintenance Strategy
Our experience in multiple industries and both Internet and Intranet projects ensures that the taxonomy is built, managed and integrated in a truly scalable manner. Whether your project will drive Search, Navigation, System Integration, Content Tagging, or Business Intelligence (or a collection of these) we have the experience to create the right strategy and implementation.
Training and Best Practices Workshops
One-day to five-day workshops which cover, basic taxonomy management, business case development, requirements gathering, best practices, ROI development, or information strategy. These can be a great way to jump start an initiative.
Solution Design
We will work with Business Owners and Stakeholders, IT Teams, Data Modelers, and End Users to make sure your information focused solution meets the needs of your organization. We have extensive experience working with business and technical teams on large scale taxonomy and information management projects. We know the right questions to ask and we can ensure that the business and functional specifications will reflect both the business and technical realities of the organization.
Request for Proposal Development
Our expertise in this area allows us to identify the right people and ask the right questions to make sure that your RFP succinctly describes the requirements for your desired solution.
– Samantha Starmer
Manager, Online Operations & Architecture, Recreational Equipment Inc. (REI)
